Are you an Angel company?
Yes we are an Angel company. Buyers of our stamps from all of our lines can use the images as long as they are hand stamps. The only exception to this policy are the Tim Holtz line from Stampers Anonymous.
What locations do you service worldwide?
All international orders must use Paypal to complete you order. We currently service the US, Canada, Europe, UK, Scandinavia, South Africa, Japan and Australia directly from our website. Other locations in the world may be available. Just email a request. We can not guarantee delivery of items shipped outside of North America due to differing qualities of postal services in other countries. Our postage rates are based on the lowest available shipping fees and if a guarantee is necessary, additional shipping fees may be required. Email us for fee amounts prior to ordering.
Is shipping ever FREE?
Yes shipping is free with orders of $75 or more in the US and with orders of $150 or more to Canada.
What forms of payment do you accept?
We accept Visa and Mastercard credit and debit cards, Paypal payments and personal checks and money orders (please call about checks and money orders before ordering).
We do not accept Discover or American Express or Visa and Mastercard gift cards.
Do you reward for publication using your stamps?
No we do not.
What type of stamps are available?
All of our individual stamps are manufactured of red rubber and mounted on smart cling cushion ready for use with acrylic blocks.
How many products do you stock in your warehouse?
At this time we stock all 3 stamp lines that we sell only. All other product is ordered when purchased.
Do you sell wood block mounted stamps?
We do not sell wood block mounted stamps.
How quickly are orders filled?
We make every effort to ship all orders containing in-stock merchandise to ship out next day if received by noon pacific time, however during the 2010 stamp show season (April-Labor Day) there may be a delay of up to 2 days for shipping due to staffing shortages. Orders containing out-of-stock merchandise are shipped when all merchandise is available, usually within 5-7 business days.
How often do you reorder out-of-stock marchandise?
We place orders for out-of-stock merchandise after our special sale weekends. Orders are then completed and shipped within 24 hours of receiving all out-of-stock merchandise.
Will I be notified regarding availibility of my order before it is shipped?
You will be notified via email of possible shipping date and merchandise availability upon receipt of your order unless the order is scheduled for shipping on the next business day. We will list the intened ship date on all product sales in the sale advertising and on the home page during the sale and until the merchandise has shipped. If this happens we will immediately refund the cost of the items not available and cancel the total order if that is your wish.
Do you accept backorders?
No back orders are accepted. If an item is determined to be out of stock at the manufacturer it will not be shipped at a later time when available. You will be notified via email when the item is available and will have the opportunity to re-order the item at that time.
How is merchandise shipped?
We ship via USPS and on extremely rare occasions via UPS.
What are your shipping rates?
ACTIVE RATE TABLE FOR: CALCULATE SHIPPING BY ORDER TOTAL: